Sending subscription reminder emails

You can send reminder emails within Cartfunnel to your customers who are about to have subscription renewals. Reminder notices are specified on a per-subscription basis. Example: John Doe might have 2 subscriptions on your system — A and B. Subscription A can be set to send reminders 7 days in advance, and Subscription B is […]

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How abandoned cart works

Cartfunnel periodically checks for abandoned carts. When a customer leaves the checkout process for more than 60 minutes, the shopping cart is considered to be abandoned. You can configure Cartfunnel to automatically follow up with customers so that they’ll come back and complete their checkout. This is what’s called an Abandoned Cart Email Sequence. An Abandoned Cart Email […]

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Setting up cart abandonment emails

Cartfunnel has a built in cart abandonment email system to help recall customers who have Left their shopping cart (ie. abandoned the checkout process) Entered their email address Cart abandonment emails is just one of the email types that Cartfunnel can send for you. Like other emails, you can turn this off by deleting all […]

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Using a custom sender email address

Cartfunnel can be configured to send email to your customers at various points in the order life cycle. This includes order confirmation, refund, cancellation, and abandoned cart follow up. Please refer to our guide on the kinds of emails Cartfunnel sends for you. By default, the sender address is set as [email protected] You can customize it to your […]

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Edit email templates

Email templates in Cartfunnel are in HTML Liquid Template format. That means you can use Liquid template logic in the email template for all sorts of customizations. Note: A plain text version is generated from your HTML formatted email to ensure deliverability of the emails. To edit a template, go to Settings, and then Email: Once […]

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What emails does Cartfunnel send?

Because Cartfunnel is a full-featured shopping cart, it has features to manage all aspects of email communication between you and your customer. This includes: Order confirmation email Order cancellation email Refund confirmation email Invoice notification Cart abandonment email sequence Order confirmation email This email is sent to your customers when a new order has been […]

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