Finalize Order

What does “Finalizing Order” mean? When orders are placed through the Cartfunnel platform, orders aren’t considered completed until they’re finalized. Before orders are finalized, they can still be modified in terms of what items are added or removed from it. Once they’re finalized, no additional line item related changes can be made. If a line item […]

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Credit Card Authorization

What does “Credit Card Authorization” mean? When a credit card is processed, Cartfunnel first authorizes the credit card. This means that the card is checked to see if the amount we want to charge on it is approved by its issuing bank. Authorization also reserves the amount you want to charge.At this point in the transaction, […]

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Abandoned Cart

What does “Abandoned Cart” mean? When a customer leaves the checkout process, the cart is considered abandoned after approximately 30 minutes of inactivity. If the customer has entered an email address before abandoning it, Cartfunnel will try and follow up with the customer (by email) in order to try and get the customer to come […]

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Credit Card Capture

What does “Credit Card Capture” mean? Once a credit card has been authorized, in order for the merchant (you) to be paid, you’ll need to capture the payment. In order for a payment to be captured, it must be authorized first. The authorization step places a hold on the funds you want to receive so […]

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