When an account is integrated with Shopify, order information is exported as it is received through the checkout. Manually created orders in Cartfunnel are not exported automatically, but can be synchronized by pressing on the Sync to Shopify in the dropdown menu (on the upper right hand corner of the Order Detail page).

What order information is synchronized?

The entire order detail is synchronized.

Once exported, however, certain order details can no longer be edited because Shopify’s API does not allow it. As well, certain order update functions are disabled.

The following can be synchronized from Cartfunnel to Shopify:

  • Order full and partial refunds
  • Order notes
  • Order tags

The following can be synchronized from Shopify to Cartfunnel:

  • Order notes
  • Order tags
  • Order fulfillment
  • Order full and partial refunds

Order archiving status is not supported in the synchronization function.