Each individual customer subscription cycles can be customized. This enables you to offer unique subscriptions to your customers, allowing you to:

  • Offer individualized discounts
  • Unique billing cycles

To begin, first make sure the customer has a subscription set up for you to customize. You can create a subscription manually by creating an order for a customer.

Go to the customer detail page, and then select the subscription you want to edit:

On the next page, you should see a number of settings related to this particular subscription including:

  • Line items
  • Billing & Shipping addresses
  • Payment information

The part we’re interested in is the cycles:

At the very top, you’ll see what the current cycle count is for this subscription. For example, in the above screenshot, you can see that we’re currently at cycle #1 — that is, we’ve just completed cycle #1.

For this subscription, we see that the subscription will continue with the settings for Cycle #1 perpetually (until the subscription is cancelled).

If you add another cycle, that cycle will override the ongoing settings.

For each cycle, you can also customize:

  • Discount
  • When the next cycle will be triggered
  • Add variable line items

Customizing Pricing / Discount

Cycles can modify the price of the subscription. You can let the cycle use the line item prices as defined at the top of the page:

You can also set a custom price:

When overriding a custom price for a single line item subscription, the single line item will be overridden with that price. If there are multiple line items, each one will have the same price.

You can also set a custom discount:

Each item will be discounted by the set amount of discount.

Customizing Cycle Timing

Similar to product subscriptions, you can specify when the cycle is triggered after the last cycle.

Refer to our product subscription guide for more information on how to customize the timing cycles.

Customizing with variable line items

Please refer to our guide on variable line items for subscriptions.